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Frequently Asked Questions
Frequently asked questions
American Weaponholder eGift Cards are the perfect gift for any occasion. There’s no better feeling than knowing your friends and loved ones are getting the gift they really wanted.
Purchasing & Sending
No. You will only be charged the face value of the e-gift card.
Changing the value is not possible. The best option to increase the value of your gif is to purchase an additional card for the amount you would like to increase the gift.
If you chose a delivery date that is in the future, you can cancel your purchase by contacting Customer Service If the delivery date is today or in the past, your purchase cannot be cancelled.
We accept several methods of payment. Any method of payment accepted in our shopping cart will work. American Weaponholder E-Gift Cards cannot be purchased with an international credit card.
If you chose a delivery date that is in the future, you can cancel your purchase by contacting Customer Service If the delivery date is today or in the past, your purchase cannot be cancelled.
Your PayPal account is charged at the time of purchase.
Simply personalize the e-gift card for your recipient, have it sent to yourself and then print it.
Receiving & Redeeming
On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the e-gift card you created (the design you selected, with your recipient's name and your personalized message), its value and code number. This page also gives simple instructions for redeeming the e-gift card. Sometimes, special offers and promotions are listed on the page.
The e-gift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase.
You can only use your e-gift card online at www.Weaponholder.com
There is no expiration date on your e-gift card. We recommend that you redeem it soon after you receive it, so you don't forget.
Gift cards are not reloadable. Your options are, purchase an additional card or if a purchase cannot be completely paid for with you E-Gift card, pay the difference with another payment method.
Security & Reliability
All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state of the art technology for consumer protection. Behind the scenes, your web browser is sending all personal and financial information over SSL. The e-gift card purchase process is fully PCI compliant. If you have any questions or concerns, please contact customer service
You will receive an email message confirming delivery, and a message notifying you that the e-gift card has been viewed. If the e-gift card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact customer service with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their e-gift card.
Your e-gift card has cash value and should be safeguarded as such. If you lose your printed e-gift card, contact customer service immediately. If your e-gift card has not been redeemed or has some remaining value, we can cancel the original and issue you a new e-gift card for that value.
Our state of the art technology inhibits fraud, but you must safeguard your e-gift card for your own protection. If someone makes a copy of your gift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the e-gift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the e-gift card. If you suspect that someone has copied or stolen your e-gift card, contact customer service immediately. Any value that has not been used can be re-issued to you in a new gift card.